Question 1

What aluminum alloy and thermal break do you use?

Accepted Answer

Our premium systems are extruded from 6063-T5 aluminum with a polyamide thermal break bonded into the frame and sash. The break interrupts the metal path so surface temperature on the interior face stays far closer to room temperature than a monolithic aluminum frame, which is what stops condensation on humid mornings.

Question 2

What are your typical production and lead times?

Accepted Answer

Entry-tier vinyl units ship in about 2 to 4 weeks. Our own vinyl line runs roughly 3 to 5 weeks. Custom thermally broken aluminum, minimal sliding doors and lift and slide systems are normally 4 to 8 weeks depending on panel size, finish and glass make-up. Frameless shower glass is fabricated in-house and usually installed within 7 to 10 days of final measure.

Question 3

Are your windows and doors impact rated for hurricane zones?

Accepted Answer

Yes. We supply impact-rated systems at two price points, including a TDI-listed IMPACT Series, using laminated glass build-ups tested for large and small missile impact plus cyclic pressure. Coastal projects also receive stainless hardware and marine-grade finish options to handle salt exposure.

Question 4

Do you supply projects outside Houston or outside the United States?

Accepted Answer

We install throughout Greater Houston and supply product-only orders nationwide. Builders, dealers, glaziers and international buyers can order crated, factory-glazed units with shop drawings, performance data and installation guides, plus containerised consolidation for export shipments.

Question 5

Should I choose aluminum or vinyl for a hot, humid climate?

Accepted Answer

Choose thermally broken aluminum when the design needs slim sightlines, very large panels or structural spans. Choose multi-chamber uPVC vinyl when the priority is thermal performance per dollar on standard opening sizes. Because we manufacture both, we will tell you when a room does not justify premium aluminum.

Question 6

What warranty and after-sales support comes with the product?

Accepted Answer

Every product carries a written manufacturer warranty covering frame, hardware and insulated glass units, with installation warranted separately when our crews perform the work. Because the factory and the install crews are the same company, a frame issue and a flashing issue land on the same desk.